Tell us as soon as possible.
If your order arrives damaged, defective or different from what you ordered, contact Numené with your order details and photographs where relevant.
Information
Returns,
simply.
If something is not right with your order, contact us and we will help you resolve it.
Returns
We want
it right.
Contact us before returning anything.
If you would like to request a return, please contact us first. Products should be kept in their original condition and packaging while the request is being considered.
Fragrance is personal.
For hygiene, product-integrity and resale reasons, opened or used products may not always be suitable for return unless they are defective or your rights under applicable law provide otherwise.
Speak to Numené.
Include your name, order information and a short explanation of the issue.